Privacy Policy
How information may be handled when you contact Smiley Express Disposal or use this website.
Information You Choose to Provide
When you request a quote or contact us, you may provide information such as your name, phone number, email address, collection location, photos of items, access details, and any other information needed to understand the requested service.
How We Use Information
Information you provide may be used to respond to enquiries, prepare quotes, arrange collections, communicate about bookings, provide customer support, maintain necessary business records, and improve our services.
WhatsApp, Phone, and Email
If you contact us through WhatsApp, phone, or email, your use of those services is also subject to the privacy practices of the relevant service provider. Please avoid sending unnecessary sensitive information.
Photos and Collection Details
Photos and location or access details sent for a quote are used to assess the disposal job and plan the collection. Do not include identification documents, payment-card details, or unrelated private information in the images you send.
Website Data and Analytics
The website may use standard hosting logs or analytics tools to understand site performance and general usage. If additional cookies, advertising tags, or analytics technologies are introduced, this notice should be updated to reflect them accurately.
Sharing of Information
We do not need to sell personal information to provide disposal services. Information may be shared with service providers or contractors only where reasonably necessary to operate the website, communicate with you, process the requested service, or comply with applicable legal obligations.
Data Retention
Information should be kept only for as long as reasonably necessary for enquiries, bookings, business records, dispute handling, legal obligations, or legitimate operational needs.
Your Questions
If you have a privacy question or want to ask about information you previously provided, contact us at info@smileyexpressdisposal.com or on WhatsApp at +65 8651 3424.
Updates to This Notice
This page may be updated when the website, communication channels, or data practices change. The version published on this page will be the current notice.